Throughout any negotiation it is important that each side builds a level of Appreciation for the other, that discussions can be Robust and that, overall, Trust is the most important ingredient.
In developing a participant’s ability to be an ART-ful negotiator, we draw on some of the skills that have been developed for our sales courses. Of paramount importance is the ability to finely hone questioning and listening skills.
Negotiation is an everyday occurrence and something we should not fear. This course will enable participants to increase their level of confidence and learn how to develop strategies, provide proper planning and preparation, and create and maintain a positive environment during the meeting.